Privacy Policy

This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.

At UnitNode, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or communicate with us. This information may include:

• Personal identification information (name, email address, phone number)
• Business information (company name, address)
• Tenant information that you input into our system
• Payment information (processed securely through our payment processors)
• Communications between you and UnitNode
• Information about your use of our services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, security alerts, and support
• Respond to your comments, questions, and requests
• Provide customer service and technical support
• Monitor and analyze trends, usage, and activities in connection with our services
• Personalize and improve the services and provide content or features that match user profiles or interests

Information Sharing and Disclosures

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

SMS Privacy

If you choose to receive SMS (text message) communications from UnitNode, we will collect and process your mobile phone number and related data to provide this service. This section explains our privacy practices specific to SMS communications.

SMS Data Collection

When you opt-in to receive SMS communications from UnitNode, we collect:

• Your mobile phone number
• Date and time of your opt-in consent
• Records of messages sent to and received from you
• Your message preferences and frequency settings
• Your carrier information

How We Use SMS Data

We use your SMS data specifically to:

• Send you the messages you have requested (such as rent reminders or water bill notifications)
• Respond to your SMS replies and requests for support
• Maintain records of your communication preferences
• Improve our SMS communication services
• Comply with applicable laws and regulations governing SMS communications

SMS Data Sharing

We may share your SMS data with:

• SMS service providers that help us deliver messages to you
• Analytics providers that help us improve our communication services
• Third parties as required by law or as necessary to protect our rights

SMS Data Retention

We retain your SMS data for as long as necessary to provide you with the SMS services you've requested, or as required by law. When you opt-out of SMS communications, we will retain minimal records to honor your opt-out request and prevent sending you unwanted messages in the future.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have about you
• The right to request that we correct any inaccurate personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to opt-out of marketing communications
• The right to lodge a complaint with a data protection authority

To exercise these rights, please contact us at support@unitnode.com

Children's Privacy

Our service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly take steps to delete such information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

• To enable certain functions of the Service
• To provide analytics and understand how you use our service
• To store your preferences
• To enable our marketing and advertising activities

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Services

Our Services may contain links to or integrate with other websites and online services operated by third parties. These third parties have their own privacy policies, and we do not accept any responsibility or liability for their websites, features, or policies. Your use of such websites and services is at your own risk.

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics, which may collect information about your use of our Services.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: